Set up in 48h • Free trial • Limited spots
Cognitive Agents that Sell, Support and Retain Automatically
From first contact to post-sale: agents that think,
decide and execute with memory, context and full control.
Trusted by Brazil's leading companies
Multiagents is a vertical AI platform for building agents that sell,
support and retain customers, covering the entire Ecommerce cycle with memory, decision-making and execution.
Intelligent agentsContextual memoryWhatsApp, email, Instagram, chatProduct recommendationsSales recoveryIntelligent supervisionHumanized customer relationship
Decisions based on real context, not assumptions
- We analyze contact history, interaction quality and purchase patterns to identify the right moment for each approach
- Our agents consult preferences, previous objections and declared behavior to personalize tone, channel and offer
- Finally, we configure intelligent cadence and perfect timing to recover carts, reactivate inactive customers and increase LTV
Complete Operation for Your Ecommerce
Recovers lost revenue
With agents that remember objections, you have the ability to recover abandoned carts and unpaid checkouts at the right time.
Converts naturally
Qualifies leads, answers questions about products, delivery times and guarantees, and guides the funnel naturally, guiding without pressuring.
+600k
Tasks completedStart now!
Your first agentin 48 hours.
How Multiagents works
Cognitive Capabilities for Ecommerce
01 — Cognitive Pipeline
Structured decision-making in 6 layers: intention analysis, context consultation, strategy selection, stage funnel, action definition and channel selection.
02 — Semantic Memory
Agents remember complete history, declared preferences, previous objections and relationship evolution with each customer.
03 — Agentic RAG
Real-time consultation of product catalog, exchange policies, FAQs, delivery times and internal rules — always with updated information.
04 — Tools via MCP
Flexible and secure integrations. Each action is executed via an auditable layer, with complete logs and full traceability.
05 — Intelligent Escalation
Complex cases automatically escalate to humans with preserved context. No rework, no information loss.
06 — Unified Multi-channel
Operate on WhatsApp, email, website chat and other channels with unified memory. One brain, multiple contact points.
07 — Total Control
Logs of every decision, configurable supervision and custom rules. Maximum autonomy with security and traceability.
- 🗓Scheduling
- 💬Tier 1 Support
- 🎯Pre-sales
- 💰Financial
- ⚖Legal
- 🤝Relationship
- 📊NPS Feedback
- 📈Performance
- 🔄Reactivation
- 🚀Launches
- 📞General Support
- 📋Follow-up
- 👔Executive Assistant
- 💼Strategic Consulting
- 🎁Cross-sell
- ✅Customer Success
- 🔥Lead Warming
- 📄Contracts
- 🗂Documents
- 💡Technical
- 📊Upsell
- 🛒Abandoned Cart
- 💳Payment Negotiation
- 🛡Anti-churn
- 🔁Renewal
- 🏥Health Check
- 💵Billing
- ⭐VIP / Premium
Vertical AI agents that operate the entire customer journey in your Ecommerce
Empowers, doesn't replace
AI agents resolve up to 80% of repetitive contacts (product questions, tracking and exchanges). Your team focuses on complex cases and strategy.
Operating in 48h
Configure vertical agents for pre-sales, support, cart recovery and reactivation. API integrations with your current stack.
Remembers every customer
Multi-agents share memory: preferences, objections and purchase history. Every interaction is personalized, never robotic.
Total transparency
Logs of every action, configurable rules and real-time supervision. Credentials protected via MCP. You maintain complete control.
Sell More and Work Less
with Vertical AI
Configure agents, integrate into your daily operations and accelerate your sales in 48h.
Request a demo →Why Ecommerce Companies Choose Vertical Multi-agent AI
24/7 Support
AI agents answer questions about products, delivery times, exchanges and warranties in less than 3 seconds — anytime, on any channel.
Operational cost reduction
Vertical multi-agents cover up to 80% of Tier 1 contacts, reducing team workload and enabling scale without proportional hiring.
Adaptable to your business
Configure agents for pre-sales, support, cart recovery, reactivation and more. Customize tone, rules and integrations according to your operation.
Context in every conversation
Shared memory between agents: every interaction considers purchase history, preferences and previous customer objections.
Vertical AI Agents for each
stage of your Ecommerce
Meet your virtual sales agent
Configure a vertical agent specialized in pre-sales, with access to catalog, commercial policies and customer history.
It qualifies leads, recommends products and guides conversations to closing — ideal for increasing conversion and reducing response time in pre-purchase.
Start learning
Meet your virtual customer support agent
Agent specialized in post-sales, with access to orders, exchange policies and knowledge base.
Resolves up to 80% of N1 contacts and escalates complex cases with complete context, increasing customer satisfaction.
Start learning
Meet your virtual recovery agent
Vertical agent focused on recovering lost revenue with intelligent cadence and personalized arguments.
Ideal for increasing revenue without raising investment in acquisition, leveraging customer context and history.
Start learning
Meet your virtual relationship agent
Agent specialized in retention and LTV, with personalized campaigns and contextual upsell.
Ideal for increasing average ticket, repurchase frequency and long-term relationship with your customers.
Start learning
Goal-oriented pricing that adapts to your company's growth
Starter
Ideal for getting started and testing the platform's potential
Upon request
✓ 1,000 monthly AI credits
✓ Up to 2 active agents
✓ 2 simultaneous jobs
✓ API integrations
✓ Email support
Pro
Perfect for small teams with constant operations
Upon request
✓ 5,000 monthly AI credits
✓ Up to 5 active agents
✓ 10 simultaneous jobs
✓ Advanced integrations
✓ Setup included
✓ Priority support
Recommended
Business
Recommended for medium operations with multiple campaigns
Upon request
✓ 13,000 monthly AI credits
✓ Up to 5 active agents
✓ 10 simultaneous jobs
✓ Complete integrations
✓ Custom setup
✓ Priority support
✓ API access
Corporate
Designed for large teams and high-scale demands
Upon request
✓ 25,000 monthly AI credits
✓ Up to 10 active agents
✓ 20 simultaneous jobs
✓ Dedicated integrations
✓ Setup and consulting included
✓ 24/7 Support
✓ Complete API
✓ Guaranteed SLA
What customers say about our services
MGITECH closed $55k in contracts using agent and copilot working together.
MGITECH
Results with Agent and CopilotAquavita recovered over $100k in delinquent accounts using a billing agent.
Aquavita
Delinquency RecoverySpasso Agency secured new service contracts with multi-agents working in pre-sales and sales.
Agência Spasso
Automated Pre-sales and SalesAt iSET, out of 12 weekly appointments: 4 were done 100% by the agent, 4 in partnership with humans and 4 only by humans.
iSET
Intelligent SchedulingAt Ebimob, the agent generated sales on its own and had superior performance compared to humans, according to the owners themselves.
Ebimob
100% Automated SalesGeneral frequently asked questions
We are building a solution that simplifies Ecommerce operations. See the main questions about vertical AI agents.
Scale Sales and Support with Multi-agent AI
Configure your digital team, integrate with your stack and start operating in 48h
Request a demo →Follow all the latest news from multiagents
The most efficient way to build and operate vertical AI agents for Ecommerce, SaaS and scalable businesses.
© 2026 Multiagents. All rights reserved.